[pronounced as nay-ha]
I specialize in Enterprise UX, User Journey mapping, Task Analysis, Information Architecture, Interactive Prototyping, and building design systems for existing libraries.
Over 3 years, as the sole designer, I delivered several foundational projects end-to-end being responsible for designing, researching and implementation of:
Wegmans Pricing Tool
Legacy revamp of Wegmans Pricing Tool that facilitates pricing, offers, and coupons of 100000+ products
Viaero Telecom
Re-designing responsive Viaero's telecom shopping experience, including purchase path simplification, information architecture improvement in plans and product search, branding consistency across
Solu Staffing tool
Designed and built foundation of mySolu and Solu's staffing tool by building a brand component library and UI patterns, and improving workflows
An exploratory data dashboard that empowers the people, organizations, and government of Indianapolis to make data-informed decisions in targeting resources and ultimately improving the quality of life of communities.
UX Design, UX Research, Interaction Design, Information Architecture
Mapped psoriasis patients journey to understand their triggers for care-seeking, drop-offs, key drivers of adherence to treatment pathway, emotional well-being. Used findings to identify design opportunities to craft a better experience for patients.
Generative Research, UX Research, Journey Mapping
Improved discoverability, usability, and lucidity of 5 web-based information systems by making design improvements based on insights uncovered from conducting diverse strategies of usability studies
Usability Testing, UX Strategy, Protocol writing, Usability testing reports, Surveys, Contextual Interviews
Neha Patil
UX Researcher & Designer